Return Policy – Silk & Soul
At Silk & Soul, we take great care in ensuring the quality and uniqueness of our garments. Due to the nature of our luxury and ethnic clothing, we do not accept returns for the following reasons:
- Change of mind or preference after purchase
- Sizing issues (please refer to our size guide before ordering)
- Color variations (minor differences may occur due to lighting and screen settings)
- Custom-made or altered items
- Wear and tear after use
However, if you receive a damaged or defective item, please contact us same time of receiving your order with clear photos, and we will review the issue. Our team will assist in resolving the matter as per our discretion.
For any concerns, feel free to reach out to our customer support team.
Thank you for choosing Silk & Soul!
